Select the product options you need, add the item to your cart, and follow the checkout instructions. Please review the dimensions, finish, quantity, voltage, and shipping information before submitting your order.

We accept the payment methods displayed at checkout. Available options may include major credit cards, debit cards, and accelerated payment services. Payment must be successfully authorized before an order can be processed.

Please contact us within 24 hours after placing your order. We will try to accommodate your request, but changes and cancellations are not guaranteed after processing or production has begun. Custom-made products cannot be canceled once production has started.

Yes, compatible bulbs are included with our lighting fixtures unless otherwise stated on the product page. Please review the product specifications for the bulb base, quantity, and maximum wattage.

Many fixtures are dimmable when used with compatible dimmable bulbs and a suitable dimmer switch. Please check the individual product specifications or contact us before ordering.

Colors and finishes may appear slightly different because of screen settings and lighting conditions. Natural stone, glass, crystal glass, metal, fabric, and handcrafted components may also have minor variations in color, texture, pattern, veining, or finish.

Our lighting fixtures include a two-year limited warranty covering eligible manufacturing defects. The warranty does not cover normal wear, improper installation, unauthorized modification, accidental damage, misuse, or damage caused by incompatible electrical components.

Most orders are processed within 1–3 business days after payment has been confirmed. Custom-made, oversized, backordered, or special-order products may require additional time.

Standard delivery generally takes approximately 7–15 business days after the order has been processed and shipped. Delivery times are estimates and may be affected by the carrier, weather, peak seasons, or other circumstances outside our control.

Yes. We offer free standard shipping on eligible orders delivered within the contiguous United States. Expedited delivery, remote locations, oversized fixtures, and special handling may require an additional charge.

Once your order ships, we will send a confirmation email with the available tracking information. Tracking may require 24–72 hours to update after the carrier receives the package.

Contact us within 7 days of delivery. Include your order number and clear photos or videos of the product, packaging, shipping label, and damaged area. Keep all packaging while we review the claim.

Eligible products may be returned within 30 days after delivery. Products must be unused, uninstalled, unmodified, and returned with all original components and packaging.

Email info@hostlighting.com with your order number, reason for return, and photos of the product and original packaging. All returns must be approved before shipment.

Custom-made fixtures, custom-tailored projects, and products marked as Final Sale are not eligible for return or refund unless they arrive damaged, defective, or materially different from the approved specifications.

For safety, all hardwired lighting fixtures should be installed by a qualified and licensed electrician in accordance with the product instructions and applicable electrical and building codes.

Turn off the power and allow the fixture to cool before cleaning. Use a soft, dry cloth. Do not use abrasive cleaners, harsh chemicals, or excessive moisture. Follow any product-specific care instructions provided with the fixture.