Privacy policy

Privacy Policy

Last Updated: August 3, 2026

This Privacy Policy explains how Host Lighting collects, uses, shares, and protects your personal information when you visit hostlighting.com, make a purchase, contact us, or otherwise use our services.

Information We Collect

Depending on how you interact with our website, we may collect:

Your name, billing address, shipping address, email address, and telephone number
Order details, purchased products, and transaction history
Payment-related information processed securely by our payment providers
Account information and customer service communications
Device information, IP address, browser type, operating system, and website activity
Information collected through cookies and similar technologies
Photos, videos, measurements, or project details submitted for product support or customization

We do not directly store complete credit card numbers. Payment information is processed by authorized payment service providers.

How We Use Your Information

We may use personal information to:

Process payments and fulfill orders
Arrange shipping, delivery, returns, refunds, or replacements
Provide order updates and customer support
Manage accounts and customer preferences
Detect and prevent fraud, abuse, and security incidents
Improve our website, products, advertising, and customer experience
Send marketing communications when permitted by law
Comply with legal, tax, accounting, and regulatory obligations

Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, remember preferences, analyze website performance, maintain shopping cart functionality, prevent fraud, and measure advertising effectiveness.

You can control cookies through your browser settings. Disabling certain cookies may affect the operation of some website features.

How We Share Information

We may share personal information with service providers that help us operate our business, including:

E-commerce and website hosting providers
Payment processors
Shipping carriers and logistics providers
Customer support and communication providers
Analytics, advertising, and marketing providers
Fraud prevention, security, legal, tax, and accounting providers

We may also disclose information when required by law, to protect our legal rights, to investigate suspected fraud, or in connection with a business transfer or reorganization.

We do not sell personal information for money. Certain advertising or analytics activities may be considered “sharing” or “targeted advertising” under some privacy laws.

Marketing Communications

If you subscribe to marketing emails, you may unsubscribe at any time by using the unsubscribe link included in the message or by contacting us.

Even if you unsubscribe from marketing messages, we may still send necessary transactional messages concerning orders, payments, shipping, returns, or account security.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, and satisfy legal or regulatory requirements.

Data Security

We use reasonable administrative and technical safeguards designed to protect personal information. However, no online transmission or storage system can be guaranteed to be completely secure.

Your Privacy Rights

Depending on where you live, you may have the right to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Request a copy of your personal information
Object to or restrict certain processing activities
Opt out of certain advertising or information-sharing activities
Withdraw consent where processing is based on consent

To submit a privacy request, email info@hostlighting.com. We may need to verify your identity before completing the request.

Children’s Privacy

Our services are not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy, security, or content practices of those websites. Please review their privacy policies before providing personal information.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, technology, or legal obligations. The updated version will be posted on this page with a revised “Last Updated” date.